Q: What are processing and delivery times for orders?

Orders placed before 2PM PT on weekdays get shipped out on the same day.  During major promotions, order processing may take 5-10 business days. If you select customization, processing times may take up to 2 weeks. All orders are shipped with Flat Rate Shipping (with signature required) unless otherwise specified. Delivery times vary based on location

Q: Do you offer international shipping?




 Q: How long do Newbie Wigs Last?

Our Newbie Wigs can last up to 2 years. However, the longevity of your wig will vary depending on how you treat your wig, & how often you wear it. With proper care and maintenance your wig can last anywhere from 3 months to a few years. Having 2 or more wigs and rotating between them is a good way to prolong the life of your wigs. Washing and styling your wig with the proper products will also help it last longer and keep it looking like new. Instructions on how to properly care for your wigs are included with every order.

Q: How do I install a wig?

Step 1: Customize your wig. Bleach the knots, pluck the hairline for a more natural hairline, tint the lace to match skin tone (optional). If you need professional help with this, select customization online when you order. Step 2: Cornrow your hair straight back into fairly small parts. You want your wig to lay as close to your scalp as possible. Make sure you have bleached the knots of your wig and plucked the hairline. If you need professional help, select customization before you order! Step 3 :Next, take a cotton swab and gently apply some alcohol along your hairline in order to get rid of any dirt and oil. Step 4: You may use our Professional Stocking Wig Cap to create a bald cap look (optional) Step 5: Evenly spray your Lace Adhesive Spray (found under Hair Care tab) or glue of choice, across hairline where you intend the wig to lay. Wait 2-3 minutes for the glue to dry a little and get tacky. Step 6: Cut off the excess lace from your wig Step 7:Starting from the middle, place the wig firmly on top of the glued area. Continue to press down the wig into the glue as you move along from the middle to the ends of both sides. Then, use your comb to help press down the edge of the frontal, and also to move any baby hairs out of the way. Step 8:Almost done! To make sure your lace front is firmly in place, use a blow dryer to fully cement the glue while pressing the lace front down. Alternatively, you can tie it down with a scarf for 15-30 minutes. Step 9 (optional): Lay your baby hair using our 2 in 1 Edge Brush and Foaming Curl Control (coming soon) Get everything you need for your install under the SHOP HAIR CARE tab Step 10: SLAY
Q: How should I store my wigs?

The best way to store a wig is on a wig stand. Storing a wig on a wig stand prevents the wig from becoming tangled, knotted or dirty between uses. The wig stand will also help maintain the style and shape of your wig. Wigs should be stored in a cool dry place free of dust, mildew and high temperatures.

Q: Can my wig be dyed?




Q: Can full lace wigs be worn glueless?

A: Yes.

Q: Are glueless wigs secure?

A: Yes. Very secure. In addition to the client’s custom measurements, an elastic band is added to the wig for extra security.

Q: How long do custom wigs last?

A: With regular, proper care and maintenance, a glueless frontal wig can last you a few years. A full lace wig can last up to 2 years.

Q: How do i send my measurements for a custom wig?

A: A measurement chart is provided online during the ordering process. Also, I have a detailed video on my Highlighted Instagram Stories showing exactly how to measure your head. You may also book a consultation prior to booking so I can measure your head.

Q: Do you sell ready to wear wigs?

A: Yes. Premade, ready to wear wigs are available for purchase online. These wigs are NOT custom which means they only come in Small, Medium, and Large cap sizes. Click the Wig tab to shop.

Q: Do you ship worldwide?

A: Yes.


Q: Do you offer classes

A: Yes! Book here - www.thefrontalqueen.as.me

Q: Do you offer wholesale?

A: NO.